"When are you restocking?"
We get this question a lot—totally understandable.
I need to give you a bit of context first. Near the end of 2020, we made the difficult decision to offshore production. Making our bags in Canada was wonderful, but not sustainable for our business.
The transition overseas wasn't exactly smooth. Made 10x more complicated because of COVID-19. Our first factory partner had to pull out 3 days before we began production in March because of the pandemic. We then spent months rejigging our supply chain (again) and running extensive tests and quality checks. We are fortunate to have found a wonderful supplier in Vietnam who aligns with our values around sustainable & ethical production.
But, just as we came within days of finishing production, Vietnam went into lockdown. Our factory partner closed down voluntarily in July to protect workers, and has been locked down ever since.
The unfortunate reality is that I can't say for certain when we'll be back in stock. It depends on how well the lockdowns work, and then on volatile shipping times. I'm truly sorry for the inconvenience. We've been promising the new rüs and tötes since early summer, and we've failed to live up to those promises.
I am so grateful for your patience and understanding. And I hope we can get you your bag soon!
p.s. if you'd like updates on the restock date and get access to the early bird discount, then subscribe to the güd nüsletter today.