Why is shipping so dang expensive?? 😾
Do you offer exchanges?
Can I change or cancel my order after I've confirmed it?
I got my bag, but it's not trü love. 🥀 Can I return it?
How long will it take for my rü to arrive?
Why is there no express shipping option?
Do you ship internationally? 🌍
Are rüs insulated?
Can rüs close?
Will it fit my food containers?
Are rü's safe?
Will my lunch bag/ tote bag stain?
Are rü lunch bags waterproof? 💦
How do I clean my töte/rü?
Can I use my rü for things besides lunch?
Is there anything my töte/rü should avoid?
What's with the name?
Where are rüs and tötes made?
Are factory workers fairly compensated?
Are working conditions safe and reasonable?
Has rü personally visited each factory and supplier?
Did rü take additional measures to ensure factory workers were compensated during COVID-19 lockdowns?